We felt that it was important to offer our customers a quick and easy way to purchase a Pizza Hut gift card or eGift – working with the team at Orion provided a one-stop shop for both physical and digital products and we are already discussing further improvements to the customer experience.
We contacted Orion to help with this project as they were able to offer the full package regarding the build of a secure print system and the fact that they were able to manufacture bespoke plastic cards on site.
For over 10 years now we’ve partnered with Orion for the production of our tickets. Our Account Manager and the in-house artwork team understand the parameters involved when producing something the fans want to keep, whilst safeguarding against counterfeits at the same time. Their experience of working with Marshall Arts as well as the ticket agencies ensures a smooth path and Orion really deliver. Working in conjunction with Orion provides us with an ‘after sales care package’ too – they really go the extra mile.
Partnering with the team at Orion has been one of the best decisions we have made. The level of customer service is only matched by their attention to detail and an ethos of ‘get it right first time’. Orion has reduced our cost to serve by 12% and the time they devote to our registration documents give us the confidence that once it is in Orion’s hands, we have nothing to worry about.
Orion has been a valued partner of ours for the past three years and helped assist with some unique print solutions. We have always found them to be extremely helpful and willing to go the extra mile.
Thomas Cook and Orion have built up an amazing relationship over the years. I can’t speak highly enough of the team – they are consummate professionals who go out of their way to deliver a great product and fantastic service.
Orion has proved an invaluable addition to our dispatch team, looking after the majority of our everyday orders dispatching them and liaising with our fulfilment team. We have always found them to be helpful and fun to work with, and look forward to a long future together as partners in fulfilment.
I can highly recommend Orion Print. Their personable and professional service has been highly efficient at all times – from ticket design to production to delivery – faultless!
Bristol Pound have worked with Orion on a number of occasions and have always been very impressed with customer service and the eventual product. They offer an excellent specialist service for local currency notes and (as one of the biggest complementary schemes in the country) we will continue to use them and recommend them to others.
Personalisation of B2B gift cards is an important point of differentiation that helps M&S for Business stand out from the crowd. By working closely with Orion to leverage the power of the brand we have been able to deliver powerful campaigns for clients.